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Keynote - Vision & Strategy
Fabien PinckaersHoàn tất
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Opening Keynote - Unveiling Odoo 17
Fabien PinckaersHoàn tất
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How a Leading Footwear Brand Leveraged Odoo to Manage their Multi-Company and Multi-Warehouse Operations Across 40+ Countries
Chintan ShahHoàn tất
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Digital Transformation of the General Authority of Communications and Informatics (GACI) in Libya using Odoo
Ghaith Sadok ammarHoàn tất
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Odoo controlled accounting process
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<2000 laptops for rent with Odoo.
Tautvydas MilaknisHoàn tất
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S4A - Aeronautics Industry
Bernardo Ruiz MongeHoàn tất
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Leveraging Odoo for Growth: Gravitai’s Journey from Customer to Partner
William McMahonHoàn tất
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Transforming Egypt's leading solar power generation and distribution Company
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How Odoo changed the Gastronomy industry
Andreas StauderHoàn tất
Billel Ammour is an IT Director with over 16 years of experience driving digital strategy within organizations in Europe and Middle East.
Early Career
Billel Ammour began his career as a consultant for a leading american technology consulting company (Accenture) in France, working on a variety of projects in the retail, CRM, distribution and supply chain for clients across Europe then move to Dyson as Head of IT & Digital for MEA region.
In 2021, BIllel Ammour was promoted to IT Director at a leading multinational company. In this role, he was responsible for leading the company's IT strategy and overseeing the implementation of a number of major technology projects. These projects included the implementation of Odoo ERP system across MENA region, migration of critical business applications to the cloud, and the development of a new customer relationship management (CRM) system and strategy
The Challenge
Taqeef (HVAC company) was a large, multinational organization with a complex sales process. The company had a number of different departments involved in the sales process, including sales, marketing, engineering, and installation. Each department had its own system, which made it difficult to track the progress of a deal and to share information between departments.
The company also wanted to create a CRM system that was project-centric, rather than customer-centric. This was because the company's sales process was focused on projects, rather than individual customers. The company wanted to be able to track the progress of a project from start to finish, and to keep track of all the different aspects of a project, such probability, sales target, product types, resources involved in the deal, etc..
The Solution
The IT team worked with the business team and Odoo Dubai office to develop a new CRM system that met the company's needs. The new system was a cloud-based system that was accessible to all of the different departments involved in the sales process. The system was also project-centric, which allowed the company to track the progress of a project from start to finish.
The new CRM system also had a number of features that helped to bring synergies between different departments. For example, the system allowed sales to categorize project by product type, project size and type (Building, Villa, Compound, Hospital,etc..), share technical document with engineering team, get budgetary approval from finance, etc, in one platform to ensure that all of the different departments were working together towards the same goal.
The Results
The new CRM system was a success. The company was able to track the progress of its projects more effectively, and it was able to share information between departments more easily. This led to a number of benefits for the company, including:
- Better sales pipeline management
- Better market knowledge and market size
- Better competition analysis
- Better data on customers and partners
The success of the project was due to a number of factors, including:
The close collaboration between the IT team, the business team and Odoo
The use of a cloud-based system
The focus on project-centricity
The inclusion of features that helped to bring synergies between different departments
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